Case Study

Value through flexible document management along the order process


  • Our large forestry customer needed support in building a solution for the management of a large body of documents generated along their order process
  • The solution needed to smoothly integrate with different systems across the globe, within the different steps of the value chain & with external systems, e.g., Custom Offices and Customers’ ERP systems
  • The solution needed to boost automation and be scalable


  • Clustering of the document types and relative end-to-end processes (from creation to archive) 
  • Identification of key users and their pain points
  • Definition of performance and financial KPIs to evaluate different solutions (build/buy)
  • Identification of market and possible in-house solutions
  • RFI with potential providers with appropriate KPIs 


  • The three best solutions were identified 
  • Evaluation process and KPIs to support the RFP defined
  • Prepared an RFP for the best three providers
  • Consolidation and analysis of all requirements and materials
  • Alignment with all internal stakeholders and players 

Business Value

Automation for the management of a large body of documents generated along the order process.


Forestry Company

Our client is a large global forestry company with factories and operations around the globe. 

Industrial Goods, Manufacturing

Data & AI Transformation, Data Literacy, Industrial, Sustainability

Manufacturing, Sales, Delivery

Meet our experts

Ulla Kruhse-Lehtonen
Ulla Kruhse-Lehtonen
CEO of DAIN Studios Finland, Co-Founder